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Scalable, outsourced help desk support.


We do the heavy lifting 24/7 so you can simplify your management structure.


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We are your veteran team of service desk professionals, focused on delivering quality support.


GMS delivers Outsourced Service Desk support through our Reseller Partners across the globe. Every engagement is tailored to match your needs and those of your customers.

Outsourced Service Desk

Supporting over 1.2 million residential and SMB users, GMS provides scalable North American based technical IT help desk and NOC services on behalf of our global partners.

Fully Integrated Partner

GMS acts a true extension of your team by integrating directly with your service offering and business processes. Every aspect of our offering is customizable to match the needs of your customer base while satisfying your internal goals.

White Labelled Partnerships

GMS works directly under your brand, extending your capacity and market coverage. Support is available 24x7x365 in multiple languages all through our North American based team.

Our Partners