A recent study by In-Stat has forecasted the number of broadband households to grow from 194 million in 2005 to 413 million worldwide by 2010, clearly representing a tremendous opportunity globally. Closer to home a recent survey of more than 6,000 U.S. and Canadian home Internet users has found that in the past year over 41 million U.S. consumers have had problems associated with Internet security. Furthermore over 21 million users have had home computer hardware and software issues, and nearly 11 million had with home networking. We have found that consumers often associate these issues with broadband services. This added pressur
Approximately 40% of ISP users take it upon themselves to personally solve issues or turn to a friend or family member for help. The remaining 60% express interest in software solutions that automate basic home computer maintenance functions, one-third of this segment are interested in subscription-based technical support and troubleshooting services. Global Mentoring services are an excellent value packed solution to satisfy this need. We are uniquely positioned to provide ISP's with ideal eSupport solutions to meet customer needs and add value to existing services.
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e has created both a unique challenge and opportunity for ISP’s. Global Mentoring is able to strategically provide services that will not only support users’ immediate needs but aid in their education, all while increasing revenue for our customer.