GMS LiveTutor™
GMS LiveTutor™ for digital home services lets you deliver high-touch customer support that builds loyalty and revenues, and gives you a unique advantage in the market.
- Unlimited Access – 24/7/365
- On-Demand Response
- Accurate, Reliable Answers
- Increases customer satisfaction, retention
Quality, 24/7 coverage, along with easy integration and customization, make GMS LiveTutor™ the support solution of choice
Ensures user success with technology and digital devices for work, home, and play.
With direct, on-demand access to experts via chat, phone, and multi-media, users get the help they need whenever they need it |
GMS TechRX™
Every day, our computers battle the onslaught of pop-ups, viruses, and other risks that threaten the security of home computing and can slow customer systems down to a crawl.
- Quick ramp up, profitability
- Value-add service extension and upsell
- Unique market differentiator
GMS TechRX™ helps customers fight back by clearing the clutter and protecting performance, so you can deliver quality broadband services at the speed and safety they expect.
TechRX™ creates a new revenue stream that’s easy to launch and immediately profitable. By helping customers get more from your broadband services, TechRX™ turns optimized home computing into long-term loyalty and revenues.
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GMS TechRX EMS™
Businesses are constantly challenged by the task of managing the demands of business growth while coping with continuous technology challenges.
- A robust managed process for ensuring maximum security and uptime
- Web based help desk for real time support desktop applications, issues and related tasks
- Access to a staff of technical experts for your users
The Enhanced Managed Services (EMS) program provides affordable proactive IT management and support to growing businesses. Utilizing our unique IT automation framework for providing managed services, GMS provides a range of proactive services to keep your customers computer systems up and running and their people and business productive.
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