Products

The Cure to your PC Problems Now!

Fully brandable remote computer service and support at the simple click of a mouse.

GMS TechRX™ is a remote PC troubleshooting and maintenance solution that reduces service support calls and costly threats to networks and PC systems, by helping customers keep their computers clean and protected for the optimal computing experience.

GMS TechRX™ provides:

  • Profitable, low cost solution to offering tech support without the need to build a service and support organization internally.
  • Faster, safer computing for customers, so they can realize the maximum benefit of a provider's services.
  • Customer awareness of provider products and services that would enhance their experience.
  • Customer satisfaction by ensuring products and services meet expectations.
  • Reduced support costs associated with security and performance issues.

 

Key Features:

  1. Helps customers clear and protect against threats to PC security and performance, so providers can deliver quality services at the speed and safety customers expect.
  2. Turns optimized home computing into long-term loyalty and revenues.
  3. Increases upsell opportunities. Reminds customers of additional services from provider that would improve or enhance their experience.
  4. Reduces service support calls and costly threats to provider’s network