Global Mentoring Solutions Launches Academic Services Division, Industry Veteran Don Whitty to Drive Initiative

Columbia, Maryland - Global Mentoring Solutions, preferred provider of real-time, Web-based training sssupport solutions, has received the distinguished Award for Excellence from the Computing Technology Industry Association (CompTIA). CompTIA presented three Awards of Excellence in IT training, which were sponsored this year by Pearson Education, at the CompTIA Strategies conference in New Orleans, June 10. Global Mentoring won the award for Outstanding Products and Services with its LiveTutor (formerly Real-Time Mentoring) solution.

"Pearson Education has selected Global Mentoring as a partner in several key learning services engagements," said LeeAnne Fisher, Asst. Vice President of Corporate Sales at Pearson. "We have found Global Mentoring to be an excellent partner whose applications are engaging and helpful to adult learners."

"At Strategies we are pleased to recognize best practices that enhance the effectiveness of IT training," said John Venator, CompTIA president and CEO. "Global Mentoring Solutions has clearly demonstrated excellence in meeting student needs and providing a key ingredient to a successful learning outcome."

Real-Time Mentoring provides a web-based interactive learning environment for live exchange with subject matter experts and interactive learning tools. As a lifeline to expert guidance, students have access to certified instructors 24 hours a day, seven days a week for anytime, anywhere training support. Real-Time Mentoring Version 4.0 includes several new and innovative features such as:

• 1. Enhanced Resources, Hands-On Reinforcement: gives learners direct access to Global Mentoring's Real-Time Labs while in a support classroom, for instant hands-on practice and reinforcement. Direct links to additional resources such as reference materials are also available.
• 2. Transcript Recording: a student's complete interaction with an instructor, including screenshots, can be recorded for later review and reinforcement.
• 3. Encryption: Data and software are maintained on Global Mentoring's ASP platform, keeping learner desktops free of any program related commands or from open access to company infrastructure.
• 4. Access Management: enables organizations to control learner access to topic areas for support that's aligned to program objectives.
• 5. Section 508 Conformance: gives equal accessibility to employees with physical impairments.

"I'm honored that CompTIA has chosen to recognize Global Mentoring among the industry's top training innovators of 2004," said Wayne Goldstein, president of Global Mentoring Solutions. "This Award for Excellence underscores the value of real-time, interactive student support and validates the need for solutions such as Real-Time Mentoring. I applaud tireless efforts of CompTIA and Pearson to uphold the value, integrity and standards of quality learning and support."

About Global Mentoring Solutions

Global Mentoring Solutions is the fast-growing learning and performance support provider whose web- based solutions are being implemented at corporate, government and academic organizations worldwide. Flagship solutions include: LiveTutor™ for live training and performance support from certified, experts, and Real-Time Labs™ which provides remote, web-based access to a secure and fail-safe environment for learning on real hardware and software without compromising the safety of an organization's own infrastructure. LiveTutor received CompTIA's 2004 Award for Excellence in Product Innovation. For more information visit www.globalmentoring.com.