GMS Releases LiveTutor PRO for Enterprise Software Rollouts, Migrations

Columbia, Maryland - GMS (Global Mentoring Solutions), leading provider of expert answers on demand for IT, desktop, and business skills, announced the availability of LiveTutor PRO for enterprise software rollouts, migrations and other IT initiatives. LiveTutor PRO provides project-focused support to help organizations accelerate ramp-up, improve proficiency, and utilize greater levels of new product features so benefits and objectives are fully realized.

Based on GMS' award-winning LiveTutor™ solution, LiveTutor PRO™ expands beyond user-initiated support to proactively coach, collaborate, monitor, and manage individual learning toward the achievement of program objectives. In addition to LiveTutor's standard features, such as unlimited, 24/7 access to answers on demand, organizations benefit from:

• Individual assessment reports for managers - for valuable data on program needs, gaps and progress.
• Project-focused skill building exercises and reinforcement tools - keeps individuals aligned to program objectives and accelerates time to competency.
• Searchable knowledge base - puts expert knowledge at user fingertips for easy reference and reinforcement.
• Project focused collaboration and discussion forums - enables users to exchange information and experiences with more seasoned individuals.
• Learner progress tracking and coaching - increases completion and resource utilization rates and keeps individuals focused on what's important for program success.

"LiveTutor PRO is like an 'insurance policy' for companies who want to make sure new product features and benefits are used to their full potential and management expectations are realized," notes Gary Bernier, president of Global Learning Services, a GMS market partner. "When planning any new technology initiative, expert support for those employees, customers, and partners who will be affected is very important if the product is to be fully embraced by its users."

LiveTutor PRO is available directly through GMS and select market partners. For more information call 877-314-4872 or visit GMS online at www.gmsliveanswers.com

About GMS (Global Mentoring Solutions)

GMS is the fast-growing live expert support provider whose web-based solutions are being deployed by corporate, government and digital home service organizations worldwide. The company's flagship solution, LiveTutor™ provides on-demand answers and support from live certified experts. LiveTutor (formerly Real-Time Mentoring) received CompTIA's 2004 Award for Excellence in Product Innovation. For more information, call 905-286-3800 (CN), 443-270-3147 (US) or visit www.gmsliveanswers.com