GMS’ Live Expert for Servers ensures that your network and servers are continually operating at the highest levels of systems availability, performance and security. We protect your data and your people from technology faults, interruptions and intrusions that would interfere with the smooth running of your business. Every minute of every hour of every day.
GMS’ Live Expert team of industry certified, North American multilingual experts becomes your proactive IT management personnel. With 24/7 remote monitoring, management and on-demand support, Live Expert for Servers detects and fixes potential system and network problems before they can disrupt your business, without delays awaiting on-site IT personnel.
GMS’ Live Expert for Servers is custom tailored to meet the needs and budget of each customer. All plans include comprehensive Live Expert on-demand support, security, maintenance and performance protection services.
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Live Expert for Servers features |
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Extended |
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Unlimited Live Expert Tele |
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Unlimited Live Expert Tele |
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Unlimited Live Expert Tele |
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24/7 Live Expert Chatline |
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Remote Diagnostics & Remediation |
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Systems Availability Montoring |
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Remote Intervention |
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On Site Service Support |
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Anti-Virus & Malware Management |
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User Account Administration |
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Remote Access Control |
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Internet Usage Reporting & Control |
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Disk and Memory Monitoring |
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Event Log Management |
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Patch Management & Microsoft Updates |
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Asset Management & Warranty Tracking |
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Optional Live Expert for Servers features |
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Backup Monitoring & Control |
Quotes provided on review of server and network configuration, base plan and additional feature selections. |
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Microsoft Exchange Administration |
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VPN Management |
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Firewall Management |
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Router & Modem Management |
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Software Update and License Management |
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Global Mentoring’s ability to deliver relevant, scalable solutions that are both comprehensive and simple to use is what makes us the preferred provider for today’s organizations.